Repairs Surveyor
Full Time, Permanent Are you experienced in housing repairs and maintenance? Join our Property Operations team as a Repairs Surveyor, helping keep customers'' homes safe, well maintained and repaired to a high standard. Salary: £44,858.80 (plus car allowance of £2,750.28) per year Contract: Permanent, full time Your week: 36.25 hours - Monday to Friday 9am to 5.15pm Location: Hybrid - weekly office presence in Milton Keynes. This role will involve daily travel to properties in various locations. Snapshot of your role Survey customers'' homes, identify property defects and recommend appropriate solutions through to completion. Review and respond to customer complaints, making sure commitments are followed through and issues are resolved promptly. Produce clear written reports following inspections to support decisions and repair outcomes. Monitor repair performance against KPIs, including first-time fix rates, customer satisfaction and job completion times. Inspect completed works to check quality and ensure they meet health and safety requirements, building standards and internal policies. Manage a portfolio of homes, working with customers, the Customer Service Team, Property Services Management and other colleagues, including supporting the out-of-hours emergency service through the call-out rota. What you''ll need to thrive in this role A building-related qualification or relevant experience, alongside a Level 3 QCF recognised housing management qualification, or a ..... full job details .....
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