Senior Operations ManagerKings Cross - 4 days onsite (4 day working week) Role Overview83zero have partnered with a growing Health-Tech Organisation based in Kings Cross, London. These guys are on a mission to develop and enhance the software used in the NHS and are already rolling out this new product which hasn''t been enhanced in over 25 years. As an Operations Lead, you will play a pivotal role in driving strategic initiatives and enhancing operational efficiency across various teams. This high-impact position involves collaborating with multiple stakeholders and taking full ownership of critical projects from the outset. You will have the opportunity to significantly influence the growth and operational excellence of a rapidly scaling business. Working closely with product, implementation, and engineering teams, you will help shape a support ecosystem that directly impacts healthcare delivery.Key ResponsibilitiesProblem-Solving and Escalation: Act as a primary problem-solver and escalation point for operational challenges.Process Optimisation: Identify inefficiencies, optimise workflows, and implement scalable processes to support growth.Compliance and Risk Management: Ensure adherence to industry regulations, governance processes, and risk management best practices.Project Leadership: Lead and deliver cross-functional projects, collaborating effectively with internal teams.Strategic Planning: Support strategic planning and growth initiatives using data-driven insights.T