Plumber / Multi-Trade Operative Approx. -42,000 + Company Van + Fuel Card + Overtime + Call-Out Opportunities Overview

We are recruiting for an experienced Plumber / Multi-Trade Operative to join a busy responsive maintenance team supporting a large residential housing portfolio across North and North-West London.

This is an excellent opportunity for a plumbing-biased maintenance professional who enjoys working in a fast-paced environment and takes pride in delivering high-quality repairs and customer service. The role will primarily focus on plumbing works, whilst also supporting a range of general maintenance and multi-trade tasks when required. With over 50% of the daily workload relating to plumbing, a strong plumbing background is essential. However, candidates with additional trade skills will be highly valued due to the diverse nature of the contract.

The Role

Working as part of a team responsible for approximately 9,800 residential properties, you will carry out reactive repairs, planned maintenance, emergency response works, and void property repairs across a wide geographical area. You will be trusted to manage your own workload, communicate effectively with residents and planners, and deliver works safely, efficiently, and to a high standard.

Key Responsibilities

• Carry out a variety of plumbing repairs and maintenance works.
• Diagnose and rectify faults within domestic plumbing systems.
• Complete leak investigations and remedial repairs.
• Repair and replace taps, toilets, basins, baths, showers, sanitaryware, and pipework.
• Work on vented and unvented hot water systems.
• Maintain and repair pumps, expansion vessels, TMVs, and associated plumbing equipment.
• Undertake bathroom repairs and refurbishment works.
• Carry out general multi-trade maintenance tasks where competent.
• Attend urgent and emergency repair call-outs.
• Make situations safe and complete temporary repairs where necessary.
• Accurately record works using PDA/mobile technology.
• Maintain high standards of health and safety, workmanship, and customer service.
• Liaise with planners and supervisors to ensure appointments are successfully managed.

About You Essential

• Proven plumbing experience within social housing, property maintenance, responsive repairs, facilities management, or domestic maintenance environments.
• Strong fault-finding and diagnostic abilities.
• Experience working on vented and unvented hot water systems.
• Ability to carry out repairs independently.
• NVQ Level 2 or 3 Plumbing & Heating (or equivalent)
• City & Guilds Plumbing Qualifications
• G3 Unvented Hot Water Certification
• Excellent customer service and communication skills.
• Experience using mobile workforce or PDA systems.
• Full UK Driving Licence.
• Ability to pass a DBS check.

Desirable

• Additional multi-trade maintenance skills.
• Experience working in occupied residential properties.
• Background within social housing or local authority maintenance contracts.

Working Hours & Benefits

• Monday to Friday, 08:00 - 17:00
• approx. -42,000 basic salary
• Company van
• Fuel card
• Paid parking
• Home-to-first-job travel arrangement
• 25 days annual leave plus bank holidays
• Six-month probation period
• Optional call-out rota
• Overtime opportunities
• Ongoing training and development

Call-Out & Overtime Participation in the out-of-hours service is optional and typically operates on a one-week-on, one-week-off basis.

• Additional overtime available
• Enhanced earning potential beyond basic salary

Working Environment

The contract receives more than 60 jobs per day, with approximately half classed as plumbing-related works. Engineers operate in a highly responsive environment where strong communication, organisation, and customer service are essential. Work is primarily concentrated across North London, North-West London, Enfield, Hackney, and surrounding areas. Candidates should be comfortable travelling throughout the region as required.

Career Opportunity

This role offers an excellent opportunity for an experienced maintenance plumber or plumbing-biased multi-trader looking to join a stable and growing operation. Future progression opportunities may arise through contract growth, expanding service lines, and internal succession planning. If you are a skilled plumbing professional who thrives in a reactive maintenance environment and enjoys delivering first-class service to residents, we would be keen to hear from you.