The CompanyHoneycomb is delighted to be working alongside a well-established organisation within the community and voluntary sector to recruit a Welfare Support Officer on a temporary, part-time basis.The RoleWorking alongside the Welfare Co-ordinator, you will help develop and coordinate processes that support applicants, liaise with community-based Welfare Advisors and ensure relevant information is managed and shared appropriately.Key responsibilities will include:Developing an understanding of the government Payment Scheme and its underpinning legislation.Locating, reviewing and collating relevant information held on file for applicants and the Scheme Administrator.Maintaining accurate records and management information systems, ensuring all sensitive information is handled in line with GDPR requirements.Supporting the development and coordination of processes and systems used by Welfare Advisors across community and voluntary sector organisations.Building and maintaining relationships with key stakeholders, including the Scheme Administrator and community partners.Acting as a point of contact for queries and concerns relating to individual applications where direct support is being provided.Supporting the identification of training and development needs across staff and funded organisations.Contributing to reporting, service improvements and the development of policies and procedures.The PersonThe successful candidate will be highly organised, have excellent ..... full job details .....