Job Title: Eligibility Support OfficerLocation: WinchesterContract Type: Temporary until March 31st, 2027Hours: 30 hours per weekSalary: 14.84 per hour Every day, families rely on school transport to help children and young people access education safely and reliably.Hampshire County Council is looking for an organised, professional and customer-focused Eligibility Support Officer to join their School Transport Eligibility Team. This is an exciting opportunity to play a key role in supporting families, schools and colleagues while helping ensure that applications, enquiries and eligibility processes are managed efficiently and effectively.If you enjoy problem-solving, communicating with a wide range of people and keeping complex processes running smoothly, we''d love to hear from youAbout the RoleAs an Eligibility Support Officer, you''ll be at the centre of a busy and rewarding service that supports children and young people to access education.You will work closely with parents, carers, schools and internal colleagues, helping customers navigate processes, gathering information, managing enquiries and ensuring records are accurate and up to date.No two days are quite the same. One moment you may be helping a parent understand next steps in the application process, the next you''ll be coordinating information from a school, monitoring workflow activity or supporting a review process.You will also participate in a rota covering our School Transport emergency line between ..... full job details .....