Internal Sales Estimator

We are looking for a customer-focused Internal Sales Estimator to join a fast-paced Tendering Team.

You will be responsible for managing inbound enquiries, understanding customer requirements and selecting suitable technical solutions from a portfolio of clean water booster sets, wastewater pumping packages and associated equipment.

Working closely with customers, suppliers and internal teams, you will prepare accurate and commercially competitive quotations while identifying opportunities to grow the business.

Responsibilities

• Handle inbound customer enquiries via email and telephone.
• Analyse building schematics and specifications to understand application requirements.
• Select and specify appropriate pump systems based on customer requirements and project specifications.
• Prepare accurate quotations and supporting documentation.
• Identify opportunities to upsell and promote the wider product portfolio.
• Work closely with customers, suppliers and internal teams to resolve queries and progress opportunities.
• Maintain accurate CRM communications and ensure customer enquiries are progressed efficiently.
• Provide order acknowledgements and support delivery requirements within agreed timescales.

Knowledge and Skills

• Experience working with customers purchasing technical products or equipment.
• Excellent written and verbal communication skills.
• Confident communicating with both internal and external contacts.
• Good IT skills and confidence using business systems.
• An interest in technical products and engineering solutions.
• Strong commercial awareness.
• Ability to work accurately in a fast-paced environment with a high volume of enquiries.
• Strong attention to detail and good organisational skills.
• Self-motivated, proactive and results-focused approach.
• Positive, can-do attitude with the ability to work effectively as part of a wider team.