A successful and established company in Kidlington is seeking a motivated individual with experience in Transport operations to support our Operations Manager as a Supervisor in overseeing and enhancing the operational effectiveness of the business.

You will be involved in ensuring efficient day-to-day operations, problem solving, managing staff, and implementing strategies to improve productivity and quality. This role requires good leadership skills and the ability to manage multiple tasks effectively while fostering a positive work environment.

Duties

• To support the Operations Manager in the execution of his role, helping to ensure operational effectiveness, efficiency and adherence to company policies.
• To help problem solve as required to address operational issues as they arise.
• To assist in the line management of 30 plus staff, including assisting in disciplinary processes where necessary
• To assist in compliance with health and safety regulations across the site to maintain a safe working environment for all staff.
• To assist in overseeing and managing the driver infringements process
• To investigate and manage insurance claims across the bus fleet
• To manage bus bodywork damage repair
• To undertake pre/post hire spot checks on bus standards, including compliance
• To support the Transport Manager as needed
• To assist the Parts and Service Manager as needed
• To manage breakdowns as required
• To have responsibility for installing and maintaining working bus camera systems (training provided)
• To make ''check in'' calls to key clients during and post hires
• Being First Point of Contact (FPOC) for software issues (training provided)
• To deliver/support systems training where needed
• To quality control of work undertaken by the teams (where appropriate)
• To manage the provision of clean bus linen andamp; laundry for our bus fleet with line management of 2 members of staff

Skills

• Good leadership skills with the ability to motivate and manage.
• Strong organisational skills with a keen attention to detail.
• Good problem-solving abilities, capable of making informed decisions under pressure.
• Effective communication skills, both verbal and written
• Good numeracy, as well as good written and spoken English
• Proficiency in using operational management software and tools.

Experience

• Proven experience working in operations, ideally with experience in the transport sector
• Line management in an operational environment, ideally with experience in the transport sector
• IT competent (Microsoft Office 365 suite, including Word and XL)
• Administration systems - familiarity with digital platforms and ideally, experience using vehicle and fleet management software and tools
• Logistics and planning - experience in organising complex activities involving multiple stakeholders, departments and locations
• Health and safety management qualifications - desirable or willing to work towards

Excellent team environment and location, 40 hours, working Monday - Friday, 8am - 4pm, competitive salary is offered and further ongoing training provided.