FM Account Manager Permanent Must be based in the Midlands £45,000 - £50,000 Fully Remote role, with travel to clients as required An excellent opportunity has arisen for an experienced FM Account Manager to join a well-established company. This is a remote role, however, regular travel to client sites and supplier meetings will be required. The ideal candidate will bring strong account management experience within the Facilities Management sector. You will be commercially minded, proactive in problem-solving, and confident in communicating effectively with both clients and internal teams. Duties include: Take full ownership of assigned accounts and the management of direct reports. Build and maintain strong relationships with clients and the supply chain. Investigate escalations and issues, providing accurate information and effective resolutions. Collect, analyse, and report data accurately as required. Monitor and challenge supplier performance in relation to SLAs and scopes of work. Proactively identify and address operational gaps to enhance service delivery. Manage financial reconciliation processes for planned preventative maintenance (PPM). Perform day-to-day administrative duties, including handling quotes, purchase orders, shared mailbox management, pre-approvals, and invoices. Lead meetings, including preparing KPI reports, documenting minutes, and tracking follow-up actions To be considered for this role you will have/be: Strong communicator with excelle