Join Our Team as a Business Development/Customer Service Manager!Location: SudburyContract Type: PermanentAre you ready to embark on an exciting journey with us? We''re a leading name in the manufacturing and production industry, and we''re on the lookout for a dynamic business development/customer service manager to join our vibrant team in Acton, Babergh! If you have a passion for building relationships and driving growth, this is the role for you!What You''ll Do:As our Business Development / Customer Service Manager, you will be the heart of our customer interactions, ensuring that every experience is top-notch. Your role will be a perfect blend of strategic thinking and hands-on service, where you''ll get to: Build Strong Relationships: Engage with customers to understand their needs and foster long-lasting partnerships.Drive Growth: Identify new business opportunities and develop strategies to increase market share.Lead with Enthusiasm: Manage and mentor our customer service team to ensure excellence in service delivery.Collaborate Across Teams: Work closely with sales, production, and marketing to align efforts and achieve shared goals.Analyze and Report: Utilize data to measure success and identify areas for improvement in our service offerings. Who You Are:We''re looking for someone who is not just qualified but truly passionate about customer service and business growth. Here''s what you bring to the table: Experience: Proven track record in business development and