Customer service advisor
Customer Service CoordinatorSouth Staffordshire Full-time (08 00) PermanentOur client is a well-established manufacturer with a long-standing heritage and a strong workforce nationwide.With a strong focus on sustainability and continuous improvement, they continue to invest in their people, processes and future growth.We re recruiting two Customer Service Coordinators to join a busy and supportive team.This role would suit someone who enjoys working in a fast-paced environment, managing high volumes of orders, and building strong relationships with customers while seeing tasks through from start to finish.Key Responsibilities Managing customer enquiries (pricing, orders, deliveries, samples) via phone and emailProcessing high volumes of quotations, sales orders and schedulesChecking product availability, pricing and delivery detailsRaising credit notes and resolving invoice queriesMaintaining accurate CRM records and following internal processesLiaising with transport and internal teams to ensure smooth deliverySupporting order book management and acknowledgementsAssisting with soft sales and promoting stock What We re Looking For Previous customer service or office-based experienceStrong attention to detail and confidence working with processes and systemsExperience handling high volumes of work/ordersExcellent communication skills both verbal and written If you re looking for a stable role with real progression and a great team environment, we d love to hear from you.Apply
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