Client Services Advisor
Customer Support AdvisorAre you looking for a role that offers development and the opportunity to make a real impact? As a Customer Support Advisor, you will be the first point of contact for customers, providing exceptional support and guidance. This role is perfect if you want to grow your skills in a dynamic, supportive environment.Customer Support Advisor ResponsibilitiesThis position will involve, but will not be limited to: Handling a high volume of outbound warm calls daily to gather relevant information from customers, supporting their registrations and renewals to ensure compliance and smooth operations.Responding to service enquiries promptly, maintaining high standards of customer service to foster long-term relationships.Logging and updating customer information accurately in the systems to support efficient processes and data integrity.Collaborating with team members to meet targets and deliver excellent service, contributing to the ongoing success of the support team.Supporting the onboarding process for new customers, ensuring a seamless experience.Keeping up-to-date with industry regulations and company policies to provide informed assistance. Customer Support Advisor Rewards Competitive salary of £26,(Apply online only) plus a quarterly bonus based on personal and team targets25 days holiday annuallyHybrid working arrangement with two days in the officeFree onsite parkingOpportunities for career development and progression within a growing organisationRegular
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