This temporary role as a Customer Fulfilment Coordinator in the FMCG sector involves supporting the smooth operation of secretarial and business support functions. The ideal candidate will ensure accurate and efficient coordination of customer-related tasks in a fast-paced environment.Client DetailsThe employer is a mid-sized organisation within the FMCG industry, committed to delivering exceptional service and operational excellence. They are known for fostering a professional and results-focused work environment.DescriptionCoordinate customer fulfilment processes to ensure timely and accurate service delivery.Manage and update customer records, ensuring all information is current and accurate.Assist with scheduling and communication to meet customer needs effectively.Handle incoming customer inquiries and provide solutions in a professional manner.Collaborate with internal teams to resolve any fulfilment-related issues.Monitor and track orders, ensuring they meet delivery timelines and quality standards.Prepare reports and summaries for management as required.Support the secretarial and business support department with administrative tasks.ProfileA successful Temporary Customer Fulfilment Coordinator should have:Previous experience in a customer service or administrative role, ideally within the FMCG industry.Strong organisational and multitasking skills to manage a dynamic workload.Proficiency in using office software and customer management systems.Excellent communication