Internal Sales Support Coordinator

Location: South West London

Reporting to: Managing Director

Salary: £40,000 per annum

Vacancy Type: Permanent, Full Time

Based in SW17, you will support the global lighting sales growth of Luminii.

The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team.

Qualifications: ‘A’ Levels or a University degree or equivalent

Duties Include, but are not limited to-

• Supporting International Sales staff with organisation of existing and potential new customer meetings
• Log customer quotations enquiries and distribute to Sales/ Project manager
• Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes
• Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite
• Maintain project tracking pipeline and assist in project management
• Occasionally work with the design department to estimate and process custom orders
• Provide support to the production department with their orders
• Customer service communication (telephone and email)
• Ad Hoc tasks

Essential skills

• Must demonstrate current experience of working in either a sales or administrative technical role.
• Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel.
• A keen negotiator, the ability to challenge both internal & external parties.
• Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure.
• Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines.
• Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner.
• Processing of orders for electrical products

Desirable skills

• Experience in a lighting or an engineering, maintenance or parts-based service industry.
• Experience of working with ERP system – preferably Netsuite
• Experience of working with email customer communications platforms
• Experience of working with CRM system -preferably Salesforce.

To Apply

If you feel you are a suitable candidate, and would like to work for Luminii, please do not hesitate to apply.