Full job description As a Food and Beverage Service Team Member, you will be the face of our brand, responsible for delivering outstanding customer experiences, preparing food and drinks with precision, and maintaining a clean and efficient work environment. Your role is vital in ensuring that every guest leaves with a smile and a craving to return! Key Responsibilities Customer Service: Greet customers warmly and provide friendly, attentive service. Assist guests with menu choices, answer questions, and make recommendations. Handle transactions accurately using the POS system. Address and resolve customer concerns professionally and efficiently. Food and Beverage Preparation: Prepare and serve specialty drinks including coffee, bubble tea, smoothies, and fresh juices. Make and assemble chimney cakes, açaí bowls, and ice cream creations according to company standards. Follow recipes and portion guidelines to ensure consistency in taste and presentation. Operate kitchen equipment safely and efficiently. Store Maintenance and Cleanliness: Maintain a clean and organized work area, including dining and prep areas. Follow health and safety guidelines for food handling and sanitation. Assist with restocking supplies and inventory management. Ensure all equipment is cleaned and maintained properly. Teamwork and Operations: Work collaboratively with colleagues to ensure smooth and efficient service. Follow company policies, including uniform and hygiene standards. Assist with