Business Support Officer Housing and Wellbeing TeamLocation: Watford office basedRate: £15.56 per hourContract: Until January 2026, with the potential for extensionStart Date: ImmediateWe re looking for a proactive and organised Business Support Officer to join our Housing and Wellbeing team. This is a varied, fast-paced role where you ll play a key part in supporting colleagues across business support and licensing functions.What You ll Be Doing Handling incoming calls, booking appointments, taking messages, and guiding taxi applicants through the application processCoordinating Taxi Knowledge Test bookings and liaising with trainers after payment confirmationCreating and updating Uniform records for new and renewal licensing applicationsMonitoring licensing and taxis inboxes to ensure timely responses and accurate record managementManaging the Licensing Document Management System (DMS) queue and ensuring documents are correctly filedSending taxi booking confirmations and supporting appointment logisticsLogging food inspections, skin piercing applications, and housing review filesMonitoring the Food Registration mailbox and forwarding items to CSCPreparing Housing Review files for submissionSupporting the team with workload queues, Housing and Wellbeing inbox management, and general TLC tasksChecking and distributing electronic and paper post to officers and ensuring correct DMS filing What We re Looking For A proactive team player who can also work independentlyHighly organ