Tenancy Management OfficerLocation - BracknellDuration - 3-4 monthsHourly rate - 18.37 - 24.00 per hour (Depending on payment type)Sellick Partnership Ltd assisting a well-established housing association with the recruitment of a Tenancy Management Officer to join their neighbourhood and estates team to deliver a proactive tenancy and property management service within their patches.Purpose of the Tenancy Management Officer is:To provide an exemplary customer experience that drives up satisfaction and is achieved through a proactive and comprehensive housing management offer.Working in your patch you will be visible and approachable, understand local issues, work collaboratively, and be the trusted face of organisational accountability for the quality of homes, neighbourhoods and services we provide.You will directly deliver a range of tenancy management and neighbourhood services, collaborating with key colleagues from across the organisation as well as developing relationships with other local service providers. You will aim to sustain tenancies and ensure neighbourhoods are clean, safe and a place where our customers want to live and thrive.Key duties and responsibilitiesDeliver a proactive face-to-face tenancy management service, building relationships with new customers within a patch.You will support the customer journey at key stages of their tenancy such as viewings, new tenancy visits, tenancy audits, end of tenancy visits and property inspections for mutual exchange