E-commerce Operations Lead Hours full time Monday to Friday 9 am-5pm Salary circa £40-£42k pa Office based Acton, W3 You must be eligible to work in the UK Company Overview: Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for an experienced E-commerce Operations Lead to join our team and contribute to our continued success. Role Overview: The E-commerce Operations Lead plays a crucial role in overseeing and optimizing the daily operations at Esska Shoes. Reporting directly to the Joint Managing Director, the successful candidate will be responsible for managing various operational tasks, ensuring efficiency, and maintaining high standards across all functions. Key Responsibilities but not limited to:- Warehouse Management: Oversee the pick and pack team and warehouse operations to ensure timely and accurate order fulfilment. Implement and maintain efficient warehouse processes and systems. Monitor and manage stock levels, ensuring optimal inventory control. Order and Delivery Management: Coordinate and manage orders and deliveries from factories. Ensure timely and accurate delivery of products to customers (B2C). Work closely with suppliers and logistics partners to streamline the supply chain. Liaise with factories and supply product data such as barcodes and imagery. Oversee order fulfilment workflows using ShipStation, ensuring efficient shipping and accurate order processing.