Support Worker (Residential & Support Living)

Are you a compassionate individual looking to make a meaningful difference in the lives of others? We are seeking a dedicated and resilient Support Worker to join our team. In this role, you will be instrumental in empowering individuals with diverse support needs-including mental health and housing-related challenge''s achieve their goals, aspirations, and independence.

• Competitive Pay: -13.45 - -15.08 / hour (Weekly pay + accrued holiday pay)
• Flexible Working Patterns: Full-time & part-time day, night, or weekend shifts to fit around your lifestyle.
• Great North East Locations: Shifts available across Middlesbrough & surrounding areas.
• Meaningful Impact: Empower vulnerable individuals to build independence in supported housing and community settings.
• Fast-Track Onboarding: Seamless registration through Randstad with dedicated, local support from your consultant.

• Empower Daily Independence: Support customers with essential life skills, including meal prep, budgeting, shopping, tech use, and managing benefits.
• Provide Compassionate Care: Deliver tailored, strengths-based support that helps individuals build confidence, emotional resilience, and community connections.
• De-escalate & Guide: Use strong communication and conflict-resolution skills to manage complex behaviors and encourage positive choices.
• Collaborate Across Teams: Work alongside Support Coordinators, multidisciplinary healthcare professionals, and family networks to provide well-rounded care.
• Accurate & Safe Reporting: Keep clear, timely progress notes and ensure all support follows customer safety plans and service standards.

• Care Experience: Previous experience in a care or support role (professional or personal care backgrounds are welcome!).
• Complex Needs Knowledge: Practical experience supporting individuals facing mental health challenges or complex care needs.
• Key Soft Skills: A resilient, compassionate, and proactive attitude with the ability to handle challenging situations calmly.
• Essential Basics: Good literacy, numeracy, and digital skills for accurate record-keeping and team updates.
• Compliance Ready: An Enhanced DBS on the Update Service (or willingness to complete one) and valid Right to Work in the UK.

Desirable (Not Essential):

• Level 2 Diploma in Health & Social Care (or working towards it).
• Full UK Driving Licence with access to a vehicle.

Please note that this role requires an Enhanced DBS check with Barring. We are committed to equality, diversity, and inclusion in all our daily activities and professional practices.

Ready to make a real difference in your local community while enjoying flexible hours and competitive pay? We''d love to hear from you!

Click Apply Now or contact Jasmine Hyare on (phone number removed)

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.