Leasehold & Commercial Housing Manager

Salary: -65,038 | Permanent | Birmingham / Hybrid

We''re working with a well-established housing association that provides homes and services to communities across the West Midlands. They''re looking for an experienced Leasehold & Commercial Housing Manager to lead their leasehold, shared ownership, freehold and commercial housing services.

This is a great opportunity for someone who enjoys leading teams, improving services and taking ownership of complex leasehold matters, with real scope to influence how the service develops.
It''s a full-time, permanent role, working 37 hours per week, Monday to Friday, with hybrid working and a minimum of 2 days a week in the Birmingham office.

The Leasehold & Commercial Housing Manager position is offering:

• -65,038 salary
• 26 days annual leave plus bank holidays
• Option to purchase up to 5 additional days annual leave
• Generous pension scheme with up to 10% employer contributions
• Enhanced family leave
• Organisational sick pay
• Private healthcare and wellbeing benefits
• Hybrid working

• Overseeing the management of shared ownership, leasehold and freehold portfolios.
• Leading two team leaders and their respective teams, ensuring consistent service delivery.
• Managing complex lease queries, including alterations, assignments, subletting and lease breaches.
• Overseeing Section 20 consultations, tribunal activity and legal instructions.
• Ensuring compliance with lease terms, legislation and organisational policies.
• Managing service charges, commercial premises and income collection.
• Leading Right to Buy and Right to Acquire services.
• Reviewing existing processes and identifying opportunities to improve customer service and operational performance.

• Previous management experience within leasehold, homeownership or property management.
• Strong knowledge of shared ownership, leasehold and freehold portfolios.
• Understanding of residential and commercial leases, service charges and Section 20 consultations.
• Experience managing complex lease queries, lease variations, staircasing and enforcement.
• Experience leading teams and driving service improvements.
• A relevant housing or property qualification, such as CIH, IRPM or RICS, or willingness to work towards one.