IT Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London and x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time / School Holiday Periods - reduced working hours and flexibility to work from home. Education Sector experience preferred. Must be Eligible to work in the UK. Seeking to secure a 1st and 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside a hands-on IT Manager. An external MSP will manage 3rd Line Networking Tickets. Technical Skills Required: 1st and 2nd Line IT Support Engineer - 3 to 4 years'' experience. Microsoft 365 Admin, SharePoint and MS Teams. MDM - Intune or similar. Google Workspace - desirable experience. Windows Server - knowledge of AD, DNS, DHCP. Basic Networking - Troubleshooting - Wireless Access Points, LAN/WAN, TCP/IP, DNS, VLAN, VPN. Support of End User Devices - Windows, Laptop, Desktop, iPads and Tablets. Hardware and Software support - Installation, configuration and deployment. Media Audio/Visual devices - Smart Boards, Projectors and Interactive Displays etc. Security - Firewall, AV, Web Filters and Security Policies. VOIP Comms or Telephony support. Excellent communication skills. Good organizational skills and a proactive approach. Working Hours: Onsite Role - Term Time Hours - 8.00am - 5.00pm - some flexibility on start ..... full job details .....