Role: Head of Operations

Location: Chichester

Remuneration: £65,000 + Excellent Benefits

Commitment: Full-Time, Permanent

About the Head of Operations role

Are you ready to drive operational excellence, lead change, and make a measurable strategic impact?

We are seeking an experienced Head of Operations to join the Senior Leadership Team of a successful, expanding business within the regulated financial services sector.

This is a high-visibility leadership position. You will take full ownership of operations across three regional offices, lead a dedicated practice support team, spearhead business improvement initiatives, and play a pivotal role in shaping the future strategic direction of the organisation.

Key Responsibilities

• Leadership & Culture: Guide, mentor, and develop the Practice Support Team, fostering a high-performing, collaborative, and accountable working environment.
• Operational Oversight: Manage day-to-day operations across multiple office locations to ensure seamless business continuity.
• Change & Innovation: Drive process optimization, automation, and digital transformation initiatives to enhance efficiency.
• Governance & Compliance: Ensure all operational activities strictly adhere to legal, regulatory, and internal governance frameworks.
• Strategic Collaboration: Partner closely with the Board of Directors to support business growth and execute long-term strategic objectives.
• Resource Management: Oversee operational systems, facilities management, and key third-party supplier relationships.

Candidate Profile for Head of Operations:

We are looking for an accomplished operations leader with a proven track record of driving change. To be successful, you will need:

• Senior Leadership Experience: Proven background in a senior operational management or head-of-function role.
• Regulated Sector Expertise: Essential experience working within a regulated environment, such as:
  • Financial Services / Wealth Management
  • Accountancy or Legal Practices
  • Insurance or Banking
• Governance & Risk: A strong conceptual and practical understanding of compliance, risk management, and corporate governance.
• Change Management: Demonstrated success in leading teams through operational transitions and process improvements.
• Commercial Acumen: Exceptional organizational, communication, and stakeholder management skills, with the confidence to constructively challenge existing workflows.

What We Offer

• Compensation: £65,000 base salary plus a comprehensive benefits package.
• Influence: A prominent seat on the Senior Leadership Team with the autonomy to shape business strategy.
• Environment: A varied, challenging, and rewarding portfolio within a highly supportive and collaborative culture.

To Apply

If you are a strategic operations leader from a regulated background looking for your next career defining move, we invite you to apply. Please submit your CV for consideration.