Customer Support Coordinator Slough 3 Months temporary contract - Likely to be extended Full time 37.5 hours per week 13.45 Per hour Working Hours: Mon-Fri 8:30am-5pm ASAP StartOur client, one of the world''s leading industrial companies are currently recruiting for a Customer Support Coordinator to join their busy team in Slough. Using your excellent communication and customer service skills, the Customer Support Coordinator is responsible for providing advanced support in resolving escalated issues related to sales orders, customer inquiries, and fulfilment processes. This role involves close relationship with other departments/teams, such as sales, logistics, and finance, to ensure that complex problems related to order processing, delivery schedules, and product availability are efficiently managed. The coordinator will also oversee the accurate resolution of discrepancies, ensure that the correct process has been followed, and maintain a high level of customer satisfaction. Handle and resolve complex or escalated sales and order-related issues that cannot be resolved by 1st line support, ensuring a timely and accurate response. To be accountable for resolving delivery complaints that, if unresolved, could lead to a failure in achieving monthly cash collection targets. Ensure that customer returns and orders are processed accurately The Customer Support Coordinator will make decisions based on information provided by customers on delivery issues that may be costly to ..... full job details .....