Operations Manager Thanet, Dover and Folkestone/Hythe Location: East Kent Salary: From £40,000 Vacancy Type: Permanent About The Role Are you a skilled manager with a passion for employability? We re looking for a Full Time (35 Hours) Operations Manager to lead our Connect to Work contract across Thanet, Dover, and Folkestone/Hythe. If you have at least 3 years managerial experience and a background in employability services, this is your chance to make a real difference in people s lives. What You ll Do: Lead operational delivery across IAG, pre-employability, employability, and wider employment services. Mobilise and manage the contract, ensuring performance, compliance, and quality targets are exceeded. Drive IPS fidelity and quality assurance through supervision, coaching, audits, and reflective practice. Own performance management: monitor KPIs, review dashboards, and maintain contract excellence. Collaborate with employers, community partners, prisons, probation services, NHS trusts, and local authorities to create pathways into work. Lead, develop, and inspire a high-performance team, fostering resilience, confidence, and professional growth. Support business growth: contribute to tenders, proposals, and strategic planning. Ensure compliance, safeguarding, and governance are embedded across all activities. About You: Proven leadership experience in employability, skills, IPS, or community services. At least 3 years managerial experience. Strong contract, performance