Overview

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Senior Network Operations Engineer

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TruespeedJoin Truespeed, a fast-growing regional full-fibre network provider, and play a key role in keeping our customers connected.Senior Network Operations Engineer, Bath, BA2The Role

As a

Senior Network Operations Engineer , you''ll take technical ownership of our live network operations, ensuring stability, resilience, and continual improvement. You\''ll be a hands-on problem solver and trusted advisor, proactively identifying issues before they impact customers, guiding network improvements, and supporting junior engineers with your expertise. This is a senior-level role, sitting at the heart of our operations, with opportunities to act as the operational design authority, contribute to the network roadmap, and deputise for the Network Operations Manager when required.Key Responsibilities

Ensure the day-to-day smooth operation of the Truespeed network and its interconnectionsImplement and support network monitoring tools and automation solutions to drive efficiencyProactively monitor, troubleshoot, and resolve complex network issues, conducting root cause analysis and creating PIRsValidate and review network designs and proposed changes, ensuring resilience and scalabilityCollaborate closely with the design authority on roadmap development and change managementLead capacity planning, ensuring resources and infrastructure meet customer activation and service resilience demandsAct as technical mentor to the engineering team, providing training and guidanceSupport vendor engagement, procurement of network hardware/software, and network improvement projectsDeliver clear technical documentation, procedures, diagrams, and reportsParticipate in the 24/7 on-call rota, supporting incident response and field engineering teamsDeputise as cover for the Network Operations Manager when neededPut the customer first in all actions, driving service excellence and continual improvementWhy Join Us?

Be part of an innovative altnet disrupting the broadband industryWork with cutting-edge fibre and IP technologiesTake on a role with real influence over the network roadmap and operationsCompetitive salary, and on-call allowanceOpportunities for career growth in a fast-scaling businessLife insurance (4x salary)Private healthcareHealth, lifestyle and financial wellbeing perks (including 24/7 online GP)What You''ll Bring

A customer-first mindset with a relentless focus on service qualityProven experience working in an ISP, altnet, or data centre environmentDeep expertise in network infrastructure, hardware, and software, including staging, testing, and troubleshootingStrong knowledge of optical Ethernet, IP transmission, and routing (ISIS, BGP)Solid understanding of FTTH optical fibre technology and associated performance challengesFamiliarity with major network vendors and their platformsExperience with automation tools to streamline operationsAbility to communicate complex technical concepts to technical and non-technical audiences alikeLeadership skills with experience mentoring and developing network engineersTeam player with a proactive, can-do attitude and ability to work autonomously when neededDesirable: CCNA/CCIE (or equivalent) certificationHow To Apply For The Role

If you have the skills and experience required for this position, click “apply” today, and you will be directed to the company website to submit an application form.You must be authorised to work in the UK. No agencies please.Other suitable skills and experience include Network Engineer, Network Operations Engineer, Senior Network Engineer, Network Specialist, Network Infrastructure Engineer, Network Analyst, ISP Engineer, Fibre Network Engineer, Data Centre Engineer, IP Network Engineer.References: LNKD1_UKTJDetails

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Information TechnologyIndustries: IT Services and IT Consulting

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