Role: Application Support Engineer Location: Chester /Bromley /London (3 days a week onsite) Duration: 12 Months (potentially extension) Status: Inside IR35 Rate: Highly competitive rate available for suitable candidatesHours: 35-40/hours (Week) - occasionally weekend support needed.Are you a dynamic and skilled Application Support Engineer looking for an exciting opportunity in the financial sector? Our client is on the lookout for a talented individual to join their team for a 12-month, with a highly competitive rate available for the right candidate. If you''re ready to make an impact and thrive in a fast-paced environment, this role could be perfect for you!Key Responsibilities:Respond to and resolve business queries in the Market Risk space.Efficiently manage the user query mailbox, ensuring timely and appropriate responses.Handle feed and batch support items while managing alerts and monitoring.utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting.Provide timely incident management, including user notifications and escalations.Maintain documentation and knowledge management practises.Collaborate with development teams to coordinate resolutions.Assist with metrics reporting and business continuity testing.organise and independently run meetings for effective issue resolution.Identify opportunities for automation to minimise repetitive tasks.Required Skills:Proven experience in Production Support.Strong knowledge of SQ