Role Overview

Responsible for developing and managing customer relationships across Scotland and the North of England, delivering specialist safety and access solutions to clients within the construction, industrial, manufacturing, and infrastructure sectors. Combining technical expertise with commercial acumen, the role focused on identifying opportunities, providing tailored solutions, and managing projects from initial enquiry through to successful delivery.

Key Responsibilities

• Generated new business opportunities while maintaining and growing existing customer accounts.
• Conducted site surveys and client consultations to assess project requirements and recommend appropriate safety and access solutions.
• Prepared detailed technical proposals, quotations, and tender submissions.
• Delivered product demonstrations and technical presentations to contractors, consultants, architects, and end users.
• Worked closely with project, engineering, and installation teams to ensure successful project execution.
• Managed the full sales cycle, from lead generation and specification through to order placement and after-sales support.
• Built strong relationships with key stakeholders across multiple industries.
• Maintained accurate sales forecasts, pipeline management, and customer records using CRM systems.
• Monitored market trends, competitor activity, and emerging opportunities to support business growth.
• Represented the business at industry exhibitions, networking events, and customer meetings throughout the region.

Key Achievements

• Successfully increased sales revenue within the assigned territory through proactive business development and account management.
• Secured new contracts with major contractors and industrial clients by providing technically compliant and commercially competitive solutions.
• Developed long-term relationships with key decision-makers, leading to repeat business and framework agreements.
• Improved customer satisfaction through responsive technical support and effective project coordination.

Skills & Expertise

• Technical Sales
• Business Development
• Account Management
• Engineering Solutions
• Site Surveys & Assessments
• Tender & Proposal Preparation
• CRM Management
• Stakeholder Engagement
• Contract Negotiation
• Project Coordination
• Construction & Industrial Safety Solutions
• Relationship Building
• Territory Management