Customer Service Executive
Customer Service ExecutiveLocation: YarntonSalary: 13- 14 per hour Hours: 37.5 per weekJob Type: Temporary - Until end of 2026We are currently recruiting for a Customer Service Executive to join a busy and friendly team. This is a great opportunity for someone who enjoys working with customers and wants a varied role involving customer service, order management and internal coordination.The RoleYou will be responsible for providing a high level of customer service and ensuring customer orders are managed effectively from start to finish.Your responsibilities will include:Dealing with customers by phone, email and face-to-faceManaging and monitoring customer ordersKeeping customers updated on order progress and delivery datesProactively communicating any delays to customersHandling general and order-specific enquiriesLiaising with internal teams to ensure customer requirements are metCoordinating with third-party suppliers and stakeholdersProcessing customer orders through the company systemPreparing management reportsSupporting the supply chain and dispatch process when requiredLooking for ways to improve processes and efficiencyAbout YouWe are looking for someone who:Has previous experience in customer service, administration or a similar roleHas excellent communication skillsIs confident dealing with customers by phone and emailIs organised and able to manage multiple tasksHas good attention to detailCan work well as part of a teamTakes a proactive approach to solving ..... full job details .....
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