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Permanent

Operations Director

London
money-bag 120000.00-120000.00 Annual
2922516348
Posted 2 weeks ago

Job Title: Operations Director Social Housing Repairs Location: London Salary: Up to £140k We are currently working with a leading main contractor in the social housing sector, seeking an experienced Operations Director to lead and oversee the successful delivery of their repairs and maintenance division. This senior leadership role will focus on operational excellence, ensuring high standards of service delivery, client satisfaction, and financial management.Role Overview:As Operations Director, you will be responsible for managing the repairs and maintenance services for social housing clients, ensuring that the division operates efficiently, profitably, and in line with all client and regulatory requirements. You will lead a team of operational managers, foster a culture of high performance, and develop strategies to enhance service delivery, operational efficiencies, and customer satisfaction.Key Responsibilities: Lead and manage a repairs division across London and the South East.Provide leadership to operational managers, field staff, and subcontractors, fostering collaboration and accountability.Develop strategies to enhance service delivery, improve operational efficiencies, and control costs. Oversee the delivery of repairs and maintenance services, ensuring they meet or exceed customer expectations, quality standards, and timelines.Ensure compliance with health and safety regulations, building codes, and industry standards.Monitor KPIs and ensure the division meets

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