Inbound Sales and Customer Service Agent - Dutch Speaking Location: Hybrid (training fully on-site in Canary Wharf, London) Salary: 12.30 per hour + benefits Commission: Uncapped, paid monthly (OTE approx. 5,000 per annum) Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Mon-Fri and 8am-5pm weekends (every other weekend required, with a weekday off in lieu).Overview: We are recruiting for a Dutch-speaking Inbound Sales and Customer Service Agent to join a fast-paced travel and leisure contact centre. This role focuses on handling inbound enquiries, understanding customer needs, and converting calls into bookings. It offers excellent progression opportunities into training, quality, social media and team management.Key Responsibilities: Handle incoming sales and service calls Manage enquiries, amendments, cancellations and booking confirmations Understand customer needs and generate sales opportunities Upsell additional products, services and extended stays Maintain accurate information within internal systemsWhat We''re Looking For: Fluent Dutch and strong English Confident communicator with excellent customer service skills Target-driven with the ability to influence sales Resilient, proactive and able to multitask in a fast-paced environment Previous customer service or sales experience is essentialTraining and Benefits: Full product, system, customer service and sales training provided. Benefits include life insurance, Perkbox, discounts, staff facilities, cas