Overview

Moonpig Manchester, United KingdomJob title

Product Manager - Checkout 10 month FTCAbout Moonpig

Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – is on a mission to make people feel loved, celebrated and remembered. We’re leading the online gifting revolution with products, technology and a culture that supports growth and collaboration. We’re focused on delivering moments that matter with care and personal touch.About the role

We’re looking for a Product Manager to join our Checkout team on a 10-month fixed-term contract. You will own and evolve critical parts of the customer journey, solve meaningful user problems, deliver measurable outcomes, and help Moonpig continue its mission to become the Ultimate Gifting Companion. You’ll work with a cross-functional squad of Designers, Engineers, Analysts, Researchers and Data Scientists to optimise the checkout experience for millions of customers, using experimentation, insights and customer-centric design.Key responsibilities

Lead the discovery, design and delivery of features that improve the checkout experienceLeverage AI tools to enhance ideation, content creation, and insightsRun A/B and multivariate tests to validate hypotheses and improve outcomesPartner with marketing and commercial teams to support launches and boost adoptionCommunicate priorities and progress clearly across the businessChampion customer needs throughout the product development lifecycleAbout you

Proven experience as a Product Manager in a digital or ecommerce environmentSkilled at collaborating with cross-functional teams (Design, Engineering, Analytics, Data Science)Strong problem-solving mindset focused on customer needsConfident using data and experimentation to guide decisionsExcellent communication skills with ability to influence stakeholdersFamiliar with A/B testing tools and methodologiesBonus points

Experience in ecommerce or high-volume digital productsFamiliarity with AI tools in product workflowsTechnology environment

Cloud-native architectureMicroservices-based infrastructureTest-and-learn culture driven by experimentationCollaborative squads with a strong agile mindsetWorking approach

Focus on real customer problems and frame work around outcomesEmpower squads to own decisions and ship iterativelyCulture of continuous learning, curiosity, and psychological safetyBalance autonomy with alignment to Moonpig’s missionInterview process

Stage 1: Recruiter Screening Call – 30 minsStage 2: Hiring Manager Interview – 45 minsStage 3: Whiteboard Session – 60 minsStage 4: Culture Fit/Meet the Team – 45 minsOfferWhat’s in it for you

Competitive pay and bonuses, generous pension plans and staff discounts. Wellbeing support including private healthcare (UK) and mental health resources. Flexible working with hybrid options, and generous holidays. Learning allowances and development programs.Equality, diversity and inclusion

Moonpig Group is committed to equality, diversity and inclusivity. We support flexible hours, diverse working styles and provide reasonable adjustments throughout the interview process. We have employee-led groups and an EDI committee to ensure every voice is heard.If you have a preferred name, please use it to apply and share pronouns if comfortable. Contact the Recruiter for reasonable adjustment requests during the process.

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