We are looking for a-Contract Manager-who wants to work in a diverse role-where no two days are the same.

Our client is one of the largest facilities management and maintenance contractors in the-UK, offering market leading opportunities for talented professionals looking for long term career progression.

Due to an increase in upcoming projects, there is now a need for a Contract Manager-to join this highly successful and forward-thinking organisation.

As the-Contract Manager,-you will-oversee the delivery of both planned and reactive FM maintenance services in line with contractual SLA''s and KPI''s.-

The-Contract Manager,-will be responsible for:

• Taking overall responsibility for service delivery across client sites and mobile contracts, maintaining high standards of service and customer satisfaction.
• Leading, motivating and developing Service Engineers, including performance management, recruitment, induction and retention.
• Building strong client and colleague relationships through effective communication and monthly service reviews.
• Managing contract financial performance, including gross profit, WIP and debt collection.
• Monitoring service delivery against agreed KPIs and SLAs to ensure contractual targets are achieved.
• Managing subcontractors to ensure quality, efficiency and value for money.
• Identifying opportunities to grow contracts through additional services and project works.
• Providing escalation support for out-of-hours call-outs when required.
• Ensuring full compliance with Health and Safety policies, procedures and legislation.
• Driving the development of Facilities Services through best practice and continuous improvement.

To be successful for this Contract Manager role you must have:

• Technical background in a trade, compliance or supervisory role.
• Proven experience in leading, managing and developing teams.
• Strong customer service skills and experience managing client relationships and portfolios.
• Commercial awareness and experience managing contract financial performance.
• Good understanding of Health and Safety legislation, policies and procedures.
• Experience in mobile service delivery is desirable but not essential.

If you feel you have the necessary skills set and experience to perform this-Contract Manager-role, and you are interested in an opportunity offering unparalleled career development, please apply now.