Senior Contract Manager – Total Facilities Management (TFM)

Location: West London
Salary: Up to £80,000 + Car Allowance + Bonus
Sector: Facilities Management
Contract: Permanent

The Opportunity

We are working with a leading UK Facilities Management provider who are looking to appoint an experienced Senior Contract Manager to oversee a large-scale Total Facilities Management (TFM) contract in West London.

This is a senior leadership opportunity with full responsibility for operational performance, commercial management, client relationships and the delivery of both Hard and Soft FM services.

Key Responsibilities

• Lead the operational and commercial delivery of a large-scale TFM contract.

• Oversee Hard and Soft FM services, ensuring high standards of service delivery.

• Manage contract budgets, P&L performance and commercial targets.

• Lead and develop operational management teams across the contract.

• Build and maintain strong relationships with senior client stakeholders.

• Ensure contractual KPIs, SLAs, statutory compliance and H&S standards are achieved.

• Drive continuous improvement, operational efficiencies and service excellence.

The Ideal Candidate

• Proven experience in a senior Contract Manager, Account Manager or operational leadership role within Facilities Management.

• Strong background managing large-scale TFM contracts.

• Experience overseeing both Hard and Soft FM service delivery.

• Demonstrable P&L management and commercial responsibility.

• Strong leadership skills with experience managing multidisciplinary teams.

• Excellent client relationship and stakeholder management skills.

Package

• Salary: Up to £80,000

• Car Allowance

• Performance-Related Bonus

• Permanent Position

• Opportunity to lead a high-profile TFM contract with an established FM provider.