Managing Consultant (Customer Strategy and Transformation)

Managing Consultant - Customer Strategy and Transformation Practice: Strategy and Performance Transformation Focus: Financial Services (Banking and Insurance)Up to 82,500 + car allowance + benefitsLondon, Hybrid OpportunityLorien''s Client, a market leading Consultancy firm are currently seeking a Senior Manager / Managing Consultant to join their Customer Strategy and Transformation team focused on strategic customer innovation at product level and channel level, as well as big, scaled transformations. The team work with banks and insurers to modernise their strategies, end to end journeys and assist them with post-integration transformations from customer perspective. ResponsibilitiesBuild strong client relationships and act as the main contact.Manage large projects, ensuring timely and budget-friendly delivery.Contribute to business development and maintain client relationships.Manage and develop team membersLead projects involving customer strategy, product exploration, channel strategy, AI transformation, and customer data migration.Ensure adherence to risk management frameworks. Experience and SkillsThey are looking for a candidate with a broad depth of experience, with areas such as agile project management, business analysis, change analysis, human centred design, customer journey, being highlighted as positive experience areas. They are looking for an experienced Senior Consultant ready to step up to a Managing Consultant level, or a managing consultant looking for a
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