This Operations and Engineering Manager is a high-impact leadership position within a globally recognised engineering business at the forefront of advanced manufacture. It offers the opportunity to shape service excellence, influence commercial outcomes, and lead high-performing teams in a growing and ambitious organisation. Client DetailsOur client is a respected engineering business specialising in the high-end, technology. Serving a range of sophisticated manufacturing markets, they are known for their engineering excellence and innovative approach to complex technical challenges. Headquartered in Shropshire, the company also operates international sales offices globally. DescriptionAs Operations and Engineering Manager, you will lead the service, installation, and test functions, ensuring seamless delivery of work across all project streams. Reporting directly to the Engineering Director, you will take responsibility for three direct reports and a wider team of approximately 30.This is a strategically important role, combining operational leadership with customer-facing engagement. You will drive an entrepreneurial service provision, ensuring commercial longevity and delivering best-in-class support. Acting as a key point of contact for customers, you will resolve issues, foster long-term relationships, and maintain high levels of satisfaction. Internally, you will collaborate across engineering, manufacturing, and commercial teams to progress projects efficiently and eff