Repairs Planner Based in Thame Office based 37.5 hours per week 13.69 per hourThe Planner will play a key role in coordinating, scheduling, and monitoring repair and maintenance works within the social housing service. The postholder will ensure efficient allocation of operatives, timely completion of jobs, and excellent communication with residents, contractors, and internal teams to deliver a high-quality customer experience.Scheduling and CoordinationPlan, allocate, and schedule daily repairs, maintenance works, and inspections for operatives and contractors.Manage and prioritise work orders based on urgency, service level agreements (SLAs), and resource availability.Ensure jobs are assigned with the correct trade skills, materials, and appointment timesOperational SupportWork closely with repairs supervisors, housing officers, and contractors to resolve job issues.Monitor operative workloads, performance, job completion rates, and productivity.Ensure all information is accurately recorded in the housing/repairs management system