Workshop ControllerSalary: 26,000 - 35,000 OTE (Uncapped)Contract Type: Permanent / Full TimeWe are working with a well-established automotive business that is currently seeking an experienced Workshop Controller to join a busy and successful service team. This role plays a central part in ensuring the smooth running of the workshop, maintaining high standards, and supporting the delivery of an exceptional customer experience.The RoleAs a Workshop Controller, you will oversee the flow of work through the workshop, ensuring all tasks are allocated efficiently and completed to the required standards. You''ll work closely with technicians, apprentices, service staff and other internal departments to keep operations running smoothly.Key responsibilities include:Managing job allocation and workflow within the workshopMaintaining quality control, including checking correct parts ordering, conducting audits and ensuring complianceCoaching and supporting vehicle technicians and apprenticesWorking collaboratively with other departments to deliver a seamless customer journeyScheduling work to meet customer needs and workshop targetsProviding accurate estimates for repairs and servicing and setting realistic timescalesAssisting technicians with technical challenges and identifying solutionsEnsuring all work meets DVSA, health and safety, and internal standardsAbout YouRelevant technical qualifications (City and Guilds, BTEC, NVQ or equivalent)Previous experience in the automotive sector