Operational Planning andamp; Performance ManagerAre you passionate about turning data into actionable insights that drive strategic decisions? Do you thrive in a role where innovation meets operational excellence? If so, this is an exciting opportunity for you!About the RoleAs the Operational Planning andamp; Performance Manager, you''ll be at the heart of shaping how to deliver exceptional service.You''ll lead the development of a robust resource planning framework, ensuring they stay ahead of demand while maintaining a member-first vision. This is a role for someone who loves solving complex problems, influencing senior stakeholders, and driving meaningful change.What You''ll DoLead Reporting andamp; Forecasting: Create insightful operational reports and forecasts that inform strategic decisions and capacity planning.Deliver Insight andamp; Challenge: Provide evidence-based insights and constructive challenge to senior leaders, shaping priorities and performance.Innovate andamp; Problem Solve: Develop practical solutions even in data-scarce environments, improving processes and data integrity.Governance andamp; Forums: Establish planning forums and governance routines to embed insights into everyday decision-making.What We''re Looking ForAdvanced skills in data analysis, forecasting, and strategic planning.Ability to influence senior stakeholders and challenge constructively.Strong understanding of operating models, capacity planning, and performance management.Proven exper