About us At Quaysquare Construction Management, we take our work seriously, but we re an approachable bunch who believe a good team makes all the difference. We specialise in complex construction and remediation projects, with safety, quality and integrity at the heart of our work. We take pride in delivering challenging projects properly, supported by experienced leadership and a practical, hands-on approach. We value good people who take pride in what they do. You ll find straightforward management, support when you need it and colleagues who care about getting the job done well. The role We re looking for an experienced, approachable and proactive Resident Liaison Officer to support our improvement programme across six occupied high-rise blocks in Tamworth. Working closely with the Site Manager and project team, you ll be the main day-to-day contact for residents, keeping them informed, coordinating access and ensuring their questions and concerns receive attention. You ll be a familiar face and a reliable point of contact throughout the programme. A friendly conversation matters, but so does getting back to someone when you promised you would. Key responsibilities • Build positive relationships with residents, the client s housing team and our site team. • Carry out introductory visits and resident consultations before work starts, explaining arrangements, timescales and any anticipated disruption. • Prepare and distribute resident letters, notices, appointment reminders ..... full job details .....