Temporary
Resident Liaison Office (RLO)
Windsor

223876675
Posted Yesterday
Family Liaison Officer (FLO) / Windsor / Fixed Term Contract / Monday to Friday (Apply online only)
Russell Taylor London are seeking a proactive Family Liaison Officer (FLO) to support a doors and windows replacement programme across 38 MOD SFA units in Windsor. You''ll be the key point of contact for MOD families, ensuring clear communication, coordinating appointments, and supporting mobilisation activities alongside the project and contractor teams.
Key Responsibilities:
- Schedule and manage resident appointments
- Maintain detailed communication records
- Liaise with subcontractors (e.g. Select Windows)
- Report access issues, missed appointments, or concerns
- Assist with mobilisation (RAMS, welfare, vetting, etc.)
- Attend site during key stages and feed into progress reports
Requirements:
- SMSTS (essential)
- Experience in resident liaison or community engagement
- Strong organisation, communication & Microsoft Office skills
- UK Driving licence and local travel flexibility
Desirable:
- MOD/Defence housing experience
- Asbestos / Fire compliance knowledge
- Familiarity with VIVO standards
If this role is of interst to you, please call Steve at Russell Taylor London on (phone number removed) or APPLY NOW!!
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
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