Business Support Officer ASAP Start Hackney: E8 Temporary role PAYE: 18.97 to 21.53 per Hour Umbrella: 26.61 to 29.01 Per HourAre you an organised, customer-focused administrative professional ready to make a real impact in a vital public service?The London Borough of Hackney Housing Directorate, specifically the Building Maintenance (Responsive Repairs) Service, is looking for a dynamic Business Support Officer to join their team!What You''ll Do: The Core of the RoleThis is a comprehensive and varied role that is key to the smooth running of the repairs client service. You will be providing essential support across:Administration and Data Management: Plan and manage your own workload, using a wide range of ITC systems effectively. This includes developing and maintaining filing systems and databases, and creating reports and templates.Repairs Coordination: Manage the administrative work for ordering and tracking repairs through to completion. This involves liaison with residents, contractors, surveyors, the DLO, and other stakeholders, ensuring correct Schedule of Rates (SOR) codes are used.Financial Support: Provide financial administrative support, including processing payments, compensation claims, raising purchase orders, and providing budget reports.Operational Resolution: Work with managers to resolve operational issues, complaints, and enquiries, meeting Hackney Council''s response deadlines. You will also assist with the verification of data for complaints, FOIs, and