Role Purpose The Interim Programme Manager will play a central role in delivering Southwark Council''s Repairs Improvement Programme, which is a cornerstone of the Housing Improvement Plan. The focus of this role is on organisational redesign and the implementation of a new repairs operating model to ensure services are efficient, customer-focused, and deliver consistently high standards for residents. The role will work at pace to turn strategic priorities into practical change, embedding new ways of working across the service.Key Responsibilities Lead the design and delivery of organisational change projects within the Repairs Improvement Programme, with a focus on implementing the new repairs operating model. Drive forward significant change working with the repairs service senior management team. Work collaboratively with senior managers, trade teams, planners, and support functions to design processes, structures, and roles that improve productivity, resident experience, and value for money. Translate the operating model into clear project plans, milestones, and deliverables, ensuring benefits are identified, tracked, and realised. Support cultural change across the repairs service by engaging staff, building ownership of new ways of working, and strengthening accountability. Develop and oversee programme documentation including risk registers, benefits plans, and governance reporting to ensure transparency and assurance. Work closely with performance, ICT, procurement,