Are you passionate about delivering exceptional Client service in the insurance industry? Join an innovative and rapidly growing Commercial Insurance Broker in Ipswich, where the focus is entirely on customer experience and satisfaction. This is an Insurance role like no other, offering a unique opportunity to work in a professional, fun, and supportive environment.Why You Should Apply for the position of Account Handler:Be part of a forward-thinking business with ample opportunities for career progressionEnjoy a fantastic working environment in a beautiful locationBenefit from generous holiday allowances, free parking, and a pension planKey Responsibilities as Account Handler:Handle incoming enquiries and provide quotes using sophisticated IT systemsMaintain direct communication with clients, ensuring clarity and understandingUphold the brand''s tone and service excellence that has driven its successFocus on customer service rather than sales, providing clients with the best options availableWhat We''re Looking For:Passion for Client service and a strong team mentalityExperience in Commercial Insurance is a distinct advantage, though a solid general Insurance background will also be consideredExcellent communication skills, both oral and written, to effectively engage with ClientsAbility to listen, be patient, and explain policies clearly to Small Business Clients