Change Management Analyst - CRM / Investment Banking I m looking for a Change Management Analyst with DealCloud experience for a 12-month contract (Inside IR35) with a leading global advisory/investment banking firm. The role will support a major CRM and business adoption programme across London-based banking users. This is a highly user-facing role, so the client needs a polished, confident change professional who can work directly with bankers and understand how they operate day to day. This is not a back-office change role. You will be supporting front-office users across relationship management, pipeline management, deal activity, and adoption of a new CRM platform. Key responsibilities: Support user adoption and business change activity for a CRM transformation programme Work directly with Investment Banking users to understand issues, feedback, and resistance points Support communications, training, floor-walking, and one-to-one user engagement Prepare user guides, briefing materials, FAQs, and stakeholder updates Track adoption, feedback, and engagement across the user group Work with business, technology, and CRM stakeholders to support a smooth rollout Use a structured change management approach or framework to support delivery Experience required: DealCloud CRM platform experience is ESSENTIAL Change Management Analyst, Business Change Analyst, CRM Change Analyst, or similar background Experience supporting CRM, sales enablement, pipeline management, deal ..... full job details .....