Account Manager
An exciting opportunity has arisen for an experienced Account Manager to join a growing business based in Stoke-on-Trent. The successful candidate will be responsible for managing an existing portfolio of customers, developing long-term relationships and identifying opportunities to retain and grow business. The Account Manager role offers a fast-paced, supportive and sociable working environment, with a strong focus on customer service and long-term relationships. Job Description for the Account Manager: Managing and developing a portfolio of existing customer accounts Handling customer enquiries and identifying individual vehicle and finance requirements Preparing accurate quotations and recommending suitable vehicle solutions Maintaining regular contact with customers throughout the sales and renewal process Identifying opportunities to secure repeat business, retain customers and increase account value Using multiple CRM systems to manage customer activity and maintain accurate records. Working towards and exceeding monthly sales, retention and account management targets. Delivering consistently high standards of customer service. Working collaboratively within a friendly and supportive team environment. Candidate Requirements for the Account Manager: A minimum of two years'' experience in Account Management, Automotive Sales, Vehicle Leasing or a similar customer-focused commercial role Ability to build and maintain strong customer relationships Excellent ..... full job details .....
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