This is an exciting opportunity for a professional to join the Technology and Telecoms sector as a Customer Service representative in Milton Keynes. The role requires a proactive individual to deliver exceptional service and support to clients, ensuring their needs are met effectively.Client DetailsOur client is a medium-sized organisation within the Technology and Telecoms industry. They are committed to providing innovative solutions to their customers and are known for their focus on quality and customer satisfaction.DescriptionRespond to customer inquiries via phone, email, and other communication channels.Provide accurate information about products and services within the Technology and Telecoms sector.Resolve customer issues efficiently and in a professional manner.Log and manage customer interactions and maintain accurate records.Collaborate with internal teams to address and solve customer concerns.Identify and escalate complex issues to the appropriate department.Contribute to improving customer service processes and procedures.Maintain a positive and professional demeanour when interacting with customers.ProfileA successful Customer Service representative should have:Experience in a customer-facing role, preferably within the Technology and Telecoms industry.Strong communication and interpersonal skills.Ability to manage and resolve customer queries effectively.Proficiency in using customer service software and tools.Attention to detail and excellent organisational