Join a well-established, family-run coffee equipment company with over 30 years of industry experience. This is a hands-on field service role supporting caf-s, restaurants, and coffee businesses across London and the Southeast.Coffee Machine Field Service EngineerWest Molesey and field-based across London and the SoutheastFull-time, permanent positionSalary -37,000 - -45,000 per annumAbout us:Coffee Cup Equipment Ltd is a family-run espresso machine and grinder rental company that has been supporting businesses for over 32 years. We supply a range of equipment from leading brands, including La Marzocco, Wega, Rocket Espresso, Victoria Arduino, and Mazzer.Our clients range from independent caf-s and restaurants to larger chains of coffee shops and pubs. We are proud of our reputation for delivering a fast, reliable and friendly service, helping businesses serve great coffee with minimal hassle.We are a supportive and welcoming team and are now looking for a Coffee Machine Field Service Engineer to join us.Key responsibilities:You will report to our workshop in West Molesey, but the role is primarily field-based, visiting client sites across London and the Southeast.Every third weekend, you will be on call. The average callout rate is around one callout per weekend. Following your on-call weekend, you will receive Monday and Tuesday off with full pay, regardless of whether you are called out.Your duties will include: * Installation and setup of espresso machines and grinders.* Planned servicing of espresso machines and grinders.* Reactive repairs of espresso machines and grinders.* Carrying out pressure system examinations.* Demonstrating equipment to customers.* Supporting customers with calibration and setup of equipment.* Refurbishing and testing espresso machines in the workshop.Skills and experience:We are looking for someone with experience in coffee machine maintenance or a background as a field service engineer.You should also have: * A structured and methodical approach to problem-solving.* The ability to remain calm under pressure while diagnosing technical issues.* A friendly and professional manner with strong customer service skills.* Good communication skills.* Self-motivation and a proactive, can-do attitude.Benefits: * Company van (2020 Peugeot Expert).* Company mobile phone.* All necessary tools provided.* Two days of paid leave after each on-call weekend.* Large air-conditioned and heated workshop.* 28 days holiday.* Training provided.* On-site parking.* Uniform provided.How to apply for the role:This is an excellent opportunity to join a friendly and growing family-run business with a strong reputation in the coffee industry. If you have the relevant experience and would like to be part of the team, we would love to hear from you.- Please click apply today!You must be authorised to work in the UK. No agencies please.Related job titles.Field Service Engineer, Coffee Machine Engineer, Espresso Machine Technician, Service Technician, Coffee Equipment Engineer.