Donor Engagement and Retention (CRM) Manager Up to £50,000 Nottingham (1 day a week) This is an exciting opportunity to build a donor engagement and retention function from the ground up. You will have the autonomy to shape strategy, influence supporter experiences, and drive long-term donor relationships across multiple channels while making a meaningful impact within a purpose-led organisation. THE COMPANY They are a well-established non-profit organisation committed to supporting communities facing poverty, crisis, and humanitarian challenges around the world. With a strong supporter base and ambitious growth plans, they are investing in donor engagement to create deeper, more meaningful relationships with their donors. Collaboration, innovation, and supporter-centric thinking are at the heart of their approach. This newly created role offers the chance to make a lasting impact on fundraising performance and donor experience. THE ROLE As a Donor Engagement and Retention (CRM) Manager, you will shape and lead a donor engagement strategy from the ground up, driving supporter retention and long-term fundraising growth. Specifically, you can expect to be involved in the following: Develop and lead a donor retention strategy across one-off donors, regular supporters, major donors, and lapsed donors. Design and optimise multi-channel supporter journeys, including onboarding, stewardship, feedback, and re-engagement programmes. Work closely with fundraising, marketing, and ..... full job details .....