Job Introduction Turning Point, working in partnership with Mind in the City, Hackney and Waltham Forest and London Friend, provide the City and Hackney Recovery service which works with residents concerned about their drug and alcohol use. The full integrated service contributes to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. It aims to be shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers. As the Quality and Governance Manager you will have the chance to make a real difference to the lives of the people we support who are experiencing difficulties from substance use, playing a key role in ensuring quality of service delivery, and ensuring internal and external standards of care are upheld across the service. Passionate about improving service provision, you''ll enjoy the opportunity and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career within a social enterprise. So if you''re ambitious and ready for a fresh challenge with a sector leader then this could be the opportunity for you. Role Responsibility You will provide support across the service to ensure that service governance and compliance is effectively managed and that competent staff provide a high quality and high performing service. You will investigate and analyse all elements of the service in ..... full job details .....