We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers.
This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation.

Key Responsibilities

• Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance
• Ensure properties meet health & safety standards and contractual requirements
• Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary
• Support placements by verifying suitability of accommodation for households
• Liaise with landlords, managing agents, and accommodation providers to resolve issues
• Maintain accurate records of visits, inspections, and follow-up actions
• Support Housing Options and Homelessness teams with placement decisions
• Monitor occupancy levels and report unauthorised use or breaches of agreement
• Provide feedback on property standards and contribute to contract performance monitoring
• Assist with move-on planning and reducing reliance on temporary accommodation

• Experience in housing, property inspections, tenancy management, or a related field
• Understanding of homelessness legislation and temporary accommodation duties (desirable)
• Strong communication and interpersonal skills
• Ability to deal confidently with vulnerable clients and challenging situations
• Good attention to detail and accurate record keeping
• Ability to prioritise workload and manage a field-based role effectively
• Full UK driving licence (or ability to travel between properties)