Permanent Technical Support Analyst £40,000 pa Based in Milton Keynes Our client seek to recruit for a Technical Services Analyst for their growing and dynamic team in Central Milton Keynes. Their customers provide regular feedback and suggestions on their products, this feedback along with new industry innovation means we release new software updates several times a year. For our customers to be successful, to enable them to work efficiently and effectively they need access to this new software. The role of Technical Services Analyst is crucial to enabling our customers to have access to the latest offerings from Kinetic, and to allow them access to this software when convenient and effective for their business needs. Your Role and Responsibilities: Your day-to-day activities can vary as our business continues to grow, providing an exciting and diverse working environment where you will have the opportunity to make a real impact. Technical Proficiency and Database Management Skills Strong understanding of database systems (SQL Server, MySQL, PostgreSQL, Oracle, etc.) Understanding of Client/Server software relationships with experience in backup/restore procedures, database cloning, and data integrity verification Knowledge of server infrastructure, virtualisation (VMware, Hyper-V), and cloud platforms (AWS, Azure) Competent using remote access tools such as Windows RDP Knowledge of SQL Server Ability to review Microsoft Windows Server environments such as server p